How We Think

Hospitals and health systems face constant economic pressures that require creative approaches to ensure the communities they serve receive high-quality, patient-centered care. An increasingly common – but potentially disruptive – solution involves partnering with clinical and non-clinical outsourcing companies.

Like most health care providers, Ardent Health Services and its 13 hospitals were preparing for the nationwide transition to ICD-10, a new system of codes used to describe medical services provided by doctors and hospitals.

A large, national provider of home health care services was updating its technology systems and processes to operate more efficiently in the face of changing industry regulations. As a result, it planned to close multiple office locations across the country, eliminating jobs and realigning workloads for its remaining employees.

As a critical access hospital, residents of South Central New Mexico depend on Gerald Champion Regional Medical Center for their health care needs.

A large post-acute care provider was facing record regulatory fines following a whistleblower lawsuit and allegations of health care fraud.