Join Us

Senior Account Supervisor

The Senior Account Supervisor serves as a primary point of contact for clients and projects by developing and contributing to client strategy, managing client relationships, and presenting recommendations to meet client needs. Internally, the Senior Account Supervisor actively manages and develops account team members, participates in business development activities, and manages internal initiatives. This role supports clients across the country and contributes to projects across HMA member companies.

About HMA Lovell

For more than 35 years, Lovell Communications has helped health care organizations protect their brand reputations and grow their businesses with strategic messaging, marketing and public relations. Now an HMA company, Lovell serves a wide range of health care clients, including integrated health systems, hospitals, post-acute and home health providers, public health organizations, health plans, suppliers, consultants and associations.

Responsibilities

Develops communications strategy, plans and campaigns to support clients’ internal and external communications objectives
Manages internal team to ensure successful execution and provide exceptional client service.
Writes and produces complex, short- and long-form content such as message platforms, position statements, internal communications, opinion pieces, blog posts and bylines.
Applies research, creativity, and critical thinking to developing content in different voices.
Provides high-level writing feedback to account team members and junior colleagues that encompasses clarity, effectiveness and writing style as well as structure, grammar, voice, and consistency with AP Style.
Manages account projects and staff by allocating staff, budget, and other resources.
Communicates expectations with clients and helps manage account teams.
Anticipates client needs and proactively develops solutions.
Stays abreast of current and emerging business trends to support client needs and generate appropriate strategies.
Works diligently to meet billable performance goals and develop account team KPIs.
Supports business development efforts, new client intake and onboarding, and CRM maintenance.
Represents the firm at high-profile industry and community events as appropriate.
All other duties as assigned.

Qualifications

A bachelor’s degree in public relations, communications, journalism, or related field is required.
Minimum of 10 years of experience in public relations and communications within the health industry in the agency, public health, or private sector. Experience in corporate communications and community engagement is strongly preferred.
Exceptional written and verbal communication skills.
Exceptional skills in and knowledge of editing best practices.
Ability to think critically and creatively in a fast-paced environment.
Proficient understanding of health care and communications industry practices.
Proficient team management capabilities.
Ability to build and maintain relationships with clients and industry contacts.
Excellent time management and organizational skills.
Comfort and acumen in problem solving and adapting to client/project needs.
Proficient with Microsoft Office Suite or related software.

How to Apply

To apply for the position, click here.

Nashville Corporate Offices

Lovell Communications
3212 West End Ave., Suite 500
Nashville, TN 37203

Phone: 615.297.7766
Fax: 615.297.4697