Expertise

Communications

Whether you’re announcing good news, disclosing a setback or rallying an audience to action, clear and authentic communications are essential to successful outcomes.

Our communication experts are former health care journalists, corporate marketers and award-winning strategists. They’ll work closely with your organization to understand your objectives, articulate your voice and deliver internal and external messages that reach and persuade your audiences.

Inform and engage providers and employees
Articulate the value of employee benefit programs
Manage change and build/strengthen relationships
Education patients and create advocates
Reach and persuade decision-makers

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Related Case Studies

EHR Change Management Campaign Engages Employees, Minimizes Disruption

Like most health care providers, Ardent Health Services and its 13 hospitals were preparing for the nationwide transition to ICD-10, a new system of codes used to describe medical services provided by doctors and hospitals.

Internal Communications Cadence Prepares Organization for Change

A large, national provider of home health care services was updating its technology systems and processes to operate more efficiently in the face of changing industry regulations. As a result, it planned to close multiple office locations across the country, eliminating jobs and realigning workloads for its remaining employees.