How We Think

Every few months, a client contacts Lovell for advice on how to manage reporter inquiries into their organization’s Form 990. The mandated, annual reports to the Internal Revenue Service are the agency’s

Social distancing and stay-at-home orders associated with COVID-19 have accelerated the use of video calling services in business and social settings.

When a health care organization faces a difficult issue or crisis, the first (and correct) instinct is to triage the situation, understand the facts and begin developing a communications plan. Stakeholder mapping is a critical, but often overlooked, component of the planning process.