Q: What is the social platform of choice for Inc. Magazine’s list of the country’s 500 fastest-growing companies?
A: LinkedIn, for the third consecutive year, at 94 percent
Q: What platforms rank at the bottom for the Inc. 500?
A: Instagram at 25 percent, FourSquare at 29 percent and Pinterest at 30 percent
Q: What online activity declined among the Fortune 500 for the first time in eight years in 2014?
If you knew these answers, you’ve likely read the conclusions of the latest in-depth study on use of social media by the fastest-growing corporations in the U.S., conducted annually by the Center for Marketing Research at the University of Massachusetts Dartmouth.
Among the study’s other highlights:
What may be most surprising are the findings related to the prevalence – or lack thereof – of social media policies and strategies for handling a negative online attack or other online crisis.
The UMass–Dartmouth survey authors state “there appears to be some thought that social media issues can be effectively managed as a part of an overall marketing or business plan.”
And over the past five years, little has changed. “In 2009, 36 percent had a written social media policy and in 2014, 40 percent do,” the summary of findings states. “Despite well-publicized incidents of employee missteps on social media platforms, written policies are still not the norm.”
Those companies that do look to create – or update – a social media policy should take heed from recent opinions of the National Labor Relations Board, which has ruled overly broad language and vague provisions chill or violate protected rights of employees.
To create a lawful social media policy that complies with the National Labor Relations Act, employers are advised to:
Does your organization have a social media policy? Is it overly broad or vague? Either way, 2015 is a good time to create or update your policy to be clear, sound and effective.
To review sample media policies of organizations from a wide variety of organizations, refer to this database. How does your social media policy measure up?
Dana Coleman is a Vice President at Lovell Communications. You can view more of Dana's blogs here. Connect with Dana at Dana@lovell.com or @lovelldc.
Not sure your digital presence is up to par? Check out these small changes you can make to enhance patient satisfaction...
Lovell Communications Selected as Nashville Business Journal’s 2019 Small Business Awards Honoree...